Ericsson – Automation Support Engineer
Job Description
At Ericsson, we are currently in search of a dedicated and proficient Automation Support Engineer to join our team. In this exciting role, you will be integral to the automation of defined tasks within managed service delivery for our customers. Acting with approved requirements and following high-level design (HLD) documentation, your primary responsibility is to deliver automation that achieves specific functionality and performance in line with overall requirements and customer expectations.
Responsibilities
Have the knowledge of implementing AI using LLM.
Have the knowledge of Mobile technologies, open OSS like ELK and prometheus
Have L1 Knowledge of working on RHEL /Windows
Have solid knowledge of MS office.
Basic knowledge of Linux OS.
have some knowledge of any programming language like Java/python and desireable knowledge of awk, sed and basic unix scripting skills
create, maintain and update documentation related to processes like running reports, taking back up and restoration and training the new staff.
Have the skills to Troubleshooting techniques and identifying the minor code bugs
Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
Identify, encourage and build or support in automated processes wherever possible
Coordination and communication within the team and with customers
Mentoring and guiding the team members
Managing periodic reporting on the progress to the management and the customer
