Tata Communications: Engineer – Global Network Operations

Job Description

Tata Communications is hiring skilled and technology-driven candidates for the role of Engineer – Global Network Operations in Pune. This position is an excellent opportunity for professionals interested in networking, cybersecurity, infrastructure operations, technical troubleshooting, and enterprise connectivity systems. The role primarily focuses on maintaining, monitoring, and optimizing network environments to ensure uninterrupted communication services and high operational reliability. Employees in this position will contribute to supporting global enterprise customers by managing critical network operations, troubleshooting technical issues, and maintaining network performance standards in fast-paced and high-availability environments.

As an Engineer – Global Network Operations at Tata Communications, candidates will be responsible for network administration, equipment maintenance, vulnerability assessments, and operational troubleshooting while ensuring service-level agreements (SLAs) are consistently met. The role involves working with networking tools, security audits, hardware installations, SD-WAN technologies, firewalls, and transmission systems to maintain seamless connectivity and operational continuity. Engineers will also assist in installations, testing, system upgrades, documentation, and technical support activities while collaborating with cross-functional teams to address performance challenges and strengthen network security frameworks.

This role offers excellent exposure to enterprise networking, cybersecurity practices, cloud-connected communication infrastructure, and real-world network operations management. Employees at Tata Communications benefit from a workplace culture focused on accountability, innovation, collaboration, agility, and continuous learning. Professionals joining this position gain valuable opportunities to improve technical expertise in network monitoring, security auditing, hardware systems, troubleshooting, and operational support while building long-term careers in telecommunications and IT infrastructure management. With hands-on exposure to modern networking technologies and global communication systems, this role provides strong career growth opportunities in network engineering and operations.

Roles & Responsibilities

• Maintain, administer, upgrade, and troubleshoot network tools, hardware devices, and communication systems to ensure smooth business operations.
• Monitor network performance and proactively resolve technical issues to maintain system stability, uptime, and high service availability.
• Assist in the installation, configuration, testing, termination, and labeling of networking hardware, transmission media, and infrastructure components.
• Ensure compliance with Service Level Agreements (SLAs) by proactively identifying operational risks and resolving incidents efficiently.
• Conduct vulnerability assessments for networks, servers, operating systems, and applications to identify potential security weaknesses.
• Perform periodic network security audits, scanning activities, and compliance checks to improve system security and infrastructure resilience.
• Track, compile, and document vulnerabilities over time for reporting purposes, risk analysis, and performance improvement metrics.
• Support upgrades of network tools, operational systems, and technical documentation including SOPs and process-related guidelines.
• Troubleshoot hardware, connectivity, configuration, and infrastructure issues while ensuring minimal disruption to operational services.
• Collaborate with technical teams, engineers, and support personnel to implement customer and internal networking projects successfully.
• Maintain operational documentation, network records, audit logs, and incident reports to ensure process transparency and compliance.
• Provide technical support in high-availability, fast-paced, and 24x7 operational environments while ensuring quality service outcomes.

Requirements & Eligibility

• Candidates should possess a Bachelor’s degree in Computer Science, Information Technology, Electronics, Telecommunications, Networking, or related disciplines.
• Applicants with approximately 6 months to 2 years of relevant experience in network operations, technical support, or infrastructure management are preferred.
• Strong understanding of networking fundamentals including routing, switching, network protocols, and operational troubleshooting is essential.
• Knowledge of SD-WAN technologies, Versa, VIPTELA, Fortinet, or related networking and security technologies will be considered advantageous.
• Familiarity with vulnerability assessment, network security auditing, system scanning, and cybersecurity best practices is required.
• Hands-on exposure to hardware installation, equipment maintenance, testing, and network infrastructure setup is preferred.
• Strong troubleshooting and problem-solving skills are necessary to diagnose technical issues and implement effective solutions quickly.
• Candidates should possess the ability to work in fast-paced, high-availability, and 24x7 operational environments efficiently.
• Good verbal and written communication skills are required for technical collaboration, issue reporting, and stakeholder interaction.
• Candidates with a learning mindset, adaptability, teamwork orientation, and willingness to continuously upgrade technical skills will perform well in this role.

Expected Salary

The expected salary for the Engineer – Global Network Operations role at Tata Communications generally ranges between ₹4.5 LPA to ₹8 LPA depending on networking expertise, certifications, prior technical experience, and interview performance. Candidates with hands-on knowledge of networking technologies, security auditing, SD-WAN solutions, and infrastructure troubleshooting may receive better compensation packages. Employees may also benefit from structured learning opportunities, technical certifications, performance-based incentives, and long-term career growth in telecommunications and network engineering.

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