IBM – Process Analyst (Risk & Compliance – Fraud Analyst)

Job Description

IBM is seeking a Process Analyst specializing in Risk and Compliance – Fraud Analysis to join its consulting and enterprise operations team in Bangalore. In this role, you will work within IBM Consulting’s Business Process Outsourcing (BPO) division, helping global clients identify and prevent financial fraud. The position focuses on analyzing financial transactions, detecting suspicious activities, and ensuring compliance with regulatory standards. As a Fraud Analyst, you will contribute to protecting financial systems and customer accounts by identifying patterns of fraud and preventing financial crimes.

The role requires reviewing transaction data, account activities, and customer behaviors to detect potential fraud scenarios such as account takeovers, money mule activity, or check fraud. You will analyze anomalies in financial transactions using analytical tools and pattern recognition techniques while collaborating with investigation teams to determine appropriate actions. By working closely with compliance teams and operations teams, you will help ensure that financial processes meet regulatory requirements such as BSA/AML and OFAC guidelines.

Additionally, the Process Analyst will document investigation findings, escalate high-risk cases, and support improvements to fraud detection systems. This role offers exposure to financial crime prevention technologies, advanced monitoring systems, and regulatory compliance frameworks used by financial institutions. Working in IBM’s consulting environment, you will collaborate with global teams and leverage modern technologies such as AI-driven analytics and hybrid cloud platforms to strengthen fraud detection capabilities.

Roles & Responsibilities

• Review customer accounts and financial transactions to identify potential fraud activities such as first-party fraud, money mule activity, or check fraud.

• Monitor transaction alerts and identify suspicious patterns such as unusual transaction velocity or geographic anomalies.

• Detect online account takeover attempts through device anomaly detection and monitoring systems.

• Perform signature analysis and transaction pattern recognition to identify suspicious check or payment activities.

• Investigate potential fraud cases and collaborate with operations and compliance teams to determine appropriate actions.

• Document investigation findings and prepare reports such as Suspicious Activity Reports (SARs) for internal or regulatory purposes.

• Escalate high-risk fraud cases to senior analysts or compliance teams while ensuring adherence to regulatory standards.

• Analyze fraud detection patterns and recommend improvements to monitoring systems to reduce false positives.

• Maintain accurate records of investigations, alerts, and case resolutions within fraud management systems.

• Collaborate with cross-functional teams to enhance fraud prevention strategies and improve operational processes.

Requirements & Eligibility

• Bachelor’s degree in Finance, Information Technology, Criminal Justice, Business Administration, or a related field.

• 1–3 years of experience in fraud analysis, financial crime operations, AML compliance, or banking risk management.

• Knowledge of financial crime typologies such as account takeover (ATO), money mule activity, check fraud, and first-party fraud.

• Experience working with fraud detection platforms such as Actimize, NICE, FCRM, or Verafin.

• Strong proficiency in Microsoft Excel for analyzing financial data and generating reports.

• Understanding of financial regulatory frameworks including BSA, AML, and OFAC compliance standards.

• Strong analytical and pattern recognition skills required to identify suspicious financial transactions.

• Ability to manage multiple fraud investigation cases while maintaining accuracy and attention to detail.

• Excellent communication skills to document investigation findings and collaborate with compliance teams.

• Strong teamwork and coordination abilities required to work effectively with global operational teams.

Expected Salary

The typical salary for a Process Analyst or Fraud Analyst in banking and financial services in India generally ranges between ₹7 LPA to ₹14 LPA, depending on experience, knowledge of financial crime regulations, and familiarity with fraud detection platforms. Candidates with expertise in AML compliance and fraud monitoring systems may receive higher compensation packages along with additional benefits and career growth opportunities.

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