Zoho – Engineer – ITS SecOps

The Engineer – ITS SecOps role at Zoho is a critical position within the organization’s Information Technology Security Operations team. This role is designed for cybersecurity professionals who are passionate about protecting enterprise systems, networks, and sensitive data from evolving cyber threats. As part of Zoho’s security operations, you will work in a highly dynamic environment where real-time threat detection, analysis, and response play a vital role in maintaining a strong security posture across large-scale infrastructure and applications.

In this role, you will actively monitor and investigate security alerts using advanced security platforms such as SIEM, EDR/XDR, DLP, IDS/IPS, and phishing protection tools. You will be involved in analyzing malware, ransomware, and suspicious activities while performing detailed log analysis and event correlation to identify Indicators of Compromise. The position emphasizes proactive threat hunting, allowing you to uncover hidden or advanced threats before they impact business operations.

Beyond daily security monitoring, this role contributes directly to strengthening Zoho’s long-term cybersecurity strategy. You will support the optimization of security controls, assist in tuning detection tools, and manage end-to-end incident response processes. Through documentation, reporting, and internal security awareness initiatives, this position helps build a resilient and security-focused organizational culture while offering strong professional growth in SOC and cybersecurity operations.

Roles & Responsibilities

• Monitor, analyze, and respond to security alerts using SIEM, EDR/XDR, DLP, IDS/IPS, and phishing protection tools.

• Investigate malware, ransomware, phishing payloads, and suspicious binaries to assess risk and initiate mitigation actions.

• Perform proactive threat hunting across endpoints, servers, and security logs to detect advanced or hidden threats.

• Conduct detailed log analysis and correlate security events to identify Indicators of Compromise and attack patterns.

• Research emerging cyber threats and apply threat intelligence to improve detection and response capabilities.

• Tune and optimize security tools to reduce false positives and enhance monitoring accuracy.

• Manage the complete incident response lifecycle including detection, containment, eradication, and recovery.

• Perform incident triage and investigation in line with established SOC processes and escalation procedures.

• Prepare detailed incident reports and maintain accurate security documentation for audits and reviews.

• Support internal security awareness initiatives and contribute to knowledge sharing within the security team.

Requirements & Eligibility

• 1 to 3 years of experience in cybersecurity, SOC operations, or information security roles.

• Strong understanding of networking fundamentals including TCP/IP, DNS, HTTP, and HTTPS protocols.

• Hands-on experience with security controls such as firewalls, VPNs, IDS/IPS, and endpoint protection tools.

• Practical knowledge of SIEM platforms for security monitoring, alert analysis, and incident investigation.

• Experience with endpoint security tools including EDR/XDR, DLP, phishing protection, HIDS, and honeypots.

• Good understanding of malware analysis, phishing detection, ransomware behavior, and threat investigation.

• Familiarity with incident response processes, SOC workflows, and threat hunting methodologies.

• Working knowledge of Windows, Linux, and macOS operating systems from a security perspective.

• Basic scripting skills in Python, PowerShell, or Bash for automation and analysis tasks.

• Strong analytical mindset, communication skills, and ability to work under pressure during security incidents.

Expected Salary

For an Engineer – ITS SecOps role at Zoho in Chennai, the expected salary typically ranges between ₹8 LPA to ₹15 LPA, depending on experience, technical depth, and hands-on exposure to SOC tools and incident response. In addition to competitive compensation, Zoho offers long-term career growth, exposure to large-scale security environments, and opportunities to work on real-world cybersecurity challenges that enhance professional expertise.

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